Our Expertise

ESR Real Estate Services Management

We are a team of dedicated professionals with expertise in real estate management services. Our strengths lie in strategic marketing, retail business, and office leasing as well as large-scale project management. Development planning, retail advisory and consultancy, mall repositioning and pre-opening services are some of the value-added services that it provides in delivering its asset enhancement strategies. Our key portfolios include Suntec City, 9 Penang Road, Century Link and more.

01 DISCOVER & UNDERSTAND
Capturing the value proposition of a property through understanding its strengths holistically
02 DEVELOP & DESIGN
Conceptualizing optimal strategies, processes and design to bring out the best
03 implement & DELIVER
Turning concepts into reality and propelling toward success
04 ENHANCE & ENGAGE
touch_appPlacemaking, creating communities, enhancing customer journeys and delivering operational efficiency

Office Marketing & Leasing

By establishing holistic strategies that capture the value proposition of the properties, we delight our customers while enhancing and protecting the value of the assets we manage. With our strong business network comprising clients, business linkages and cross referrals, we are able to secure a desired tenant mix, while achieving targeted property performance levels and occupancies.

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Retail Marketing & Leasing

We are passionate about marketing retail experiences. By focusing on the value creation and vibrancy of the retail asset, we are able to secure a desirable tenant mix through acquisition of new-to-market brands, assembly of the right mix of tenants, and cluster building. Our vibrant network for experiential retail allows us to achieve targeted revenue, occupancy levels and shopper satisfaction.

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Marketing Communications

Our marketing communications team at ESR Real Estate Services Management creates a vibrant retail destination by differentiating the retail mall shopping experience from its competitors. With targeted campaigns appealing to multiple audiences, our marketing and promotion strategies drive an increase in footfall, tenant engagement and strengthen the positive branding and positioning of the mall.

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Integrated Facilities Management

Drawing on valuable insights and analytics, our integrated digital marketing team builds strong customer relationships. Through our digital marketing platforms and content, we actively engage our customers and build brand loyalty. We develop strategies to ensure your asset and its offerings remains top of mind for your target audiences.

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Integrated Facilities Management

Our team of experienced facilities management professionals is dedicated to providing innovative facility management services. Our strength lies in incorporating industry best practices and leveraging on smart solutions to improve operational efficiency and system reliability. We deploy solutions to ensure a safe and secure environment for our clients’ facilities. Our customer-centric approach focuses on perfecting the customer journey and touchpoints to create memorable customer experiences.

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The ESR Real Estate Services Management team has a proven track record for identifying and unlocking the latent value of our client's real estate portfolio through Asset Enhancement Initiatives (AEI).

Typical examples of our past AEI projects can be viewed here.

TENANCY & DESIGN MANAGEMENT

Our team support tenants throughout their tenancy, fostering strong relationships and long-term partnerships through ongoing guidance and collaboration. With our experience and expertise, we conduct feasibility studies for enhancement projects, implementing strategic retail layouts that showcase and optimise each assets’ key features.

INTEGRATED MIXED-USE ASSET MANAGEMENT & PLANNING

We deliver value by seamlessly integrating comprehensive strategic planning, placemaking and sustainable practices to enhance and manage mixed-use assets. Our holistic approach ensures optimal financial performance, creating vibrant and successful developments for our clients.

Sustainability & ESG

In line with our focus on environmental stewardship, our dedicated sustainability team provides consultancy and helps clients navigate the green credential landscape and processes. Through our investment into property technologies, our sustainability efforts have also resulted in better deployment of resources, enhancement of operational efficiency and lowering of carbon footprint while enhancing asset value for our clients.

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Finance & Accounting

At ESR-RES, our Finance and Accounting team delivers holistic services designed to enhance financial health and operational efficiency. By leveraging industry best practices, we offer tailored solutions in financial accounting, management reporting, tax planning, process optimization, and audit support. Our commitment to excellence ensures accurate, timely, and insightful financial management.